The mission of the patient navigator program at Houston Methodist Cancer Center is to enhance your care by providing a seamless navigation process from diagnosis to survivorship. We understand that at times you may need some help getting the care and support you need, so our patient navigators are available to:
- Answer general questions about your treatment options, including surgery, radiation and chemotherapy
- Coordinate care with your health care team
- Direct you to health care services for further diagnosis and treatment
- Direct you to local resources and support
Please contact a member of our team at the location where you are receiving treatment:
Patient Navigator Claudia Bartos, RN, CCRC, CNBN — Houston Methodist Hospital
Claudia joined Houston Methodist after more than 20 years as a registered nurse in a variety of roles and settings. This vast experience, combined with her more than 10 years of working with oncology patients, makes her perfect for helping patients at Houston Methodist Cancer Center at Texas Medical Center navigate the cancer-care process, from diagnosis through survivorship. Claudia has a bachelor’s degree in nursing and a certification in patient navigation from the National Consortium of Breast Centers. Call Claudia at 713.441.9379.
Patient Navigator Marian LeDoux, BSN, RN, MBA — Houston Methodist Hospital
Marian’s professional and personal experiences have nurtured her interest in oncology. A native Houstonian, earning a BSN (2001) and MBA (2010) from neighboring Texas Woman’s University, Marian’s nursing career and professional experiences have been concentrated in the Texas Medical Center’s academic institutions. Marian prides herself on her “infectious positivity” and strong people skills, all of which serve her well in helping patients navigate the cancer-care process. She believes quality patient care is positively influenced by collaborative, productive relationships established among teams, and across disciplines and departments. Call Marian at 713.441.6069.
Patient Navigator Susan Neel, MSN, RN, OCN — Houston Methodist San Jacinto Hospital
Susan Neel RN, MSN, OCN is the Patient Navigator at Houston Methodist Cancer Center at San Jacinto. She joined the team in 2017 with more than15 years of experience working with oncology patients in Lymphoma and Stem Cell Transplantation. Susan holds her master’s degree in nursing education and has her certification in oncology. As a navigator, Susan wants to empower each patient and encourage involvement in the overall care plan. Oncology patients face many challenges during their illness and treatment and a navigator plays a crucial role in helping these patients through each phase from diagnosis to survivorship. Susan’s goal as a patient navigator is to form a relationship with the patient and help guide them through their journey. Call Susan at 281.420.7394.
Patient Navigator Melissa de Los Santos, BSN, RN, OCN — Houston Methodist Sugar Land Hospital
Melissa is an oncology patient navigator at Houston Methodist Cancer Center at Sugar Land. She has 11 years of experience caring for cancer patients, seven as an oncology nurse. She has a bachelor of science in nursing and is an oncology-certified nurse. As an oncology patient navigator for breast and gynecologic cancers, Melissa focuses on educating patients about their diagnosis, advocating for individuals undergoing cancer treatments, helping patients make timely decisions about treatment, providing assistance with scheduling, and coordinating with the doctors involved. Contact Melissa at 281.276.8989.
Patient Navigator Stephanie A. Williams, DNP, APRN, ACNP-BC, AOCNP — Houston Methodist Sugar Land Hospital
Stephanie is an oncology patient navigator at Houston Methodist Cancer Center at Sugar Land with more than 20 years of experience working with cancer patients in radiation oncology, surgical oncology and bone marrow/stem cell transplant. She also has experience in the development of survivorship care plans and focuses on the navigation of people with thoracic, GI-CRC and prostate cancers. Stephanie serves as an advocate and "care partner" for patients at every point along the care continuum, ensuring prompt diagnosis and treatment while providing education and assistance as needed, as well as coordination with physicians involved in each patient’s treatment. Contact Stephanie at 281.274.0188.
Patient Navigator Erica Esprit, BA, RN, CHW — Houston Methodist West Hospital
Erica joined Houston Methodist West Hospital in 2011. She holds a bachelor’s degree in social work and has been a registered nurse for more than 10 years. She has spent her career serving patients and empowering diverse populations through nursing, case management and advocacy, making her ideal for guiding patients at Houston Methodist Cancer Center at West through the often complex cancer-care process. Erica is also a certified community health worker. Call Erica at 832.522.8110.
Patient Navigator Debbie Drury, BS, RN, OCN — Houston Methodist Willowbrook Hospital
Debbie is an oncology patient navigator at Houston Methodist Cancer Center at Willowbrook who works closely with patients to help them navigate the often overwhelming process from diagnosis to survivorship. Debbie received her nursing degree from Texas Women’s University in Houston, and holds a bachelor’s degree in nursing. She received her training in medical oncology at the Texas Medical Center and is an oncology-certified nurse. Call Debbie at 281.737.1247.
Patient Navigator Naureen Ismail, Bsn, Rn — Houston Methodist Willowbrook Hospital
Naureen is an oncology patient navigator at Houston Methodist Cancer Center at Willowbrook. She has worked in oncology for most of her career, and enjoys the opportunity to make a true connection with her patients. In addition, Naureen has been active in community outreach, collaborating with the American Cancer Society, Leukemia & Lymphoma Society and the Breast Health Collaborative. She has a bachelor of science in nursing and is currently working on her master’s in health care administration. She is also a recipient of the Susan G. Komen & BMW Ultimate Drive Hero Award. Call Naureen at 713.907.5367.
Patient Navigator Shelly Norris-Pepper, BSN, RN — Houston Methodist Willowbrook Hospital
Shelly is a diagnostic patient navigator and breast cancer nurse at Houston Methodist Cancer Center at Willowbrook. She enjoys developing what she describes as meaningful and rewarding connections with patients and their families. “I want patients to leave our breast care center knowing they are our top priority and they can call on us anytime.” She has a bachelor of science in nursing and is the recipient of the RN Patient Satisfaction Survey award for outstanding performance from Houston Methodist. Call Shelly at 281.737.1218.
PATIENT NAVIGATOR — HOUSTON METHODIST THE WOODLANDS HOSPITAL
Please contact your patient navigator at Houston Methodist Cancer Center at 936.270.3634.