Houston Methodist Willowbrook Hospital



Houston Methodist Willowbrook Hospital 
18220 State Hwy. 249
Houston, TX 77070
281.737.2500  
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We’re Still Here for You

Despite the COVID-19 crisis, our doctors continue to safely see patients virtually and in person, as needed.

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Welcome to Houston Methodist Willowbrook Hospital, a full-service, acute-care hospital serving Northwest Houston and surrounding communities. Our 358-bed regional hospital opened in 2000 with the goal of providing high-quality health care in a warm, inviting environment. We are proud to offer you a full spectrum of health and wellness services, including emergency care, cardiology, orthopedics and sports medicine, women’s services, neurology and more. 
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Learn more about Professional Contributions of Nursing at Houston Methodist Willowbrook Hospital >


COVID-19 Testing Requirements for Patients Undergoing Surgeries and Procedures

As of June 21, fully vaccinated patients may provide proof of COVID-19 vaccination before their surgery or procedure or being admitted in lieu of COVID-19 testing. Patients can show proof by presenting a vaccination card, a printout or screenshot from MyChart or a printout or screenshot of official documentation from another facility. Patients who are not fully vaccinated or who cannot show proof of vaccination will still be required to undergo a COVID-19 test before being admitted or prior to a procedure or surgery. Patients also have a choice of not sharing proof of vaccination and getting tested for COVID-19. 

Visitor Policy  

(Effective 11/15/2021)

Patients may have 2 healthy visitors (18 years or older) at a time, except in certain circumstances where it could be a community health risk.

 

For everyone’s safety and to prevent the spread of COVID-19, we strongly discourage visitors. We encourage only vaccinated visitors enter the hospital or physician offices. All visitors are required to wear a mask for the entirety of their visit and are subject to Houston Methodist’s screening policy.

Emergency department

  • For safety, no visitors are allowed in the waiting room except in special circumstances such as for disabled patients who may need one visitor to provide support.
  • Visitors may be asked to wait in their vehicle until their family member is placed in a patient room.
  • Visitors will be notified once the emergency patient is in a patient room and it is deemed safe for them to have one to two visitors.
  • COVID-19 patients — Visitors are not allowed if the patient’s physician deems it unsafe.

Hospitalized patients, procedures, treatments, doctor appointments and vaccine clinics

Generally, each patient is allowed 2 healthy visitors in the facility at a time. Exceptions include:

  • Hospitalized patients are allowed 1 healthy overnight visitor (18 years or older).
  • Labor and delivery patients are allowed 2 healthy visitors at a time (18 years or older). One healthy visitor (18 years or older) may stay overnight. For the Neonatal ICU, both parents will be allowed to visit.
  • On the day of surgery, 2 healthy visitors at a time are allowed to stay in the waiting room during surgery, then accompany the patient back to the unit.

COVID-19 or other infectious hospitalized patients

Visitors are not allowed if the patient’s physician deems it unsafe. Otherwise, 2 healthy visitors (18 years or older) will be allowed and and will be required to wear the necessary safety equipment at all times.

Exceptions

  • Visitor policies will vary for long-term acute care hospitals (LTACHs).
  • If you feel an exception is needed, please speak to management.
  • Exceptions will be made for compassionate reasons, based on the patient’s medical condition.
  • Patient’s clergy may visit without being “counted” against the patient’s visitor limit.
  • Visitor hours may be determined by each unit. 

 

Masks are required in all Houston Methodist facilities. Hospitals and private businesses can require masks according to state law.


Patient & Visitor Resources

From registering for your visit to information about health insurance plans and online billing, you’ll find all the resources you need to make your visit with us as comfortable and stress-free as possible. 

 

 

We welcome visitors 24 hours a day in most areas of the hospital, and provide numerous patient & visitor resources (parking information, visiting hours, dining options, etc.) to make visiting easy. We also provide you with these helpful tools:

 

Services We Offer

Learn more about the programs and services we offer, including these featured services:

 

 

See a complete list of all our programs and services.

Magnet Recognition

Houston Methodist Willowbrook is an honoree of the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®, which recognizes health care organizations for quality patient care, nursing excellence and innovations in professional nursing practice. Consumers rely on Magnet designation as the ultimate credential for high quality nursing. 

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