Houston Methodist Willowbrook Hospital



Houston Methodist Willowbrook Hospital 
18220 State Hwy. 249
Houston, TX 77070
281.737.2500  
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We’re Still Here for You

Despite the COVID-19 crisis, our doctors continue to safely see patients virtually and in person, as needed.

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Welcome to Houston Methodist Willowbrook Hospital, a full-service, acute-care hospital serving Northwest Houston and surrounding communities. Our 358-bed regional hospital opened in 2000 with the goal of providing high-quality health care in a warm, inviting environment. We are proud to offer you a full spectrum of health and wellness services, including emergency care, cardiology, orthopedics and sports medicine, women’s services, neurology and more. 
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Learn more about Professional Contributions of Nursing at Houston Methodist Willowbrook Hospital >


COVID-19 Testing Requirements for Patients Undergoing Surgeries and Procedures 

As of June 21, fully vaccinated patients may provide proof of COVID-19 vaccination before their surgery or procedure or being admitted in lieu of COVID-19 testing. Patients can show proof by presenting a vaccination card, a printout or screenshot from MyChart or a printout or screenshot of official documentation from another facility. Patients who are not fully vaccinated or who cannot show proof of vaccination will still be required to undergo a COVID-19 test before being admitted or prior to a procedure or surgery. Patients also have a choice of not sharing proof of vaccination and getting tested for COVID-19. 

Visitor Policy  

(Effective 7/26/2021)

We encourage people to only bring vaccinated visitors to the hospital setting. As the number of cases of COVID-19 increase in our community, we have adjusted our visitor policy. Visitation requirements may change at management’s discretion.

Hospitalized patients, procedures, treatments and doctor appointments

  • Visitation is limited to 1 healthy visitor per day in medical surgical units, procedural areas. Hospitalized patients will be allowed 1 healthy visitor who is 18 years or older to stay overnight.
  • Intensive care unit (ICU) visitation is limited to 1 healthy visitor per day. We encourage you to use electronic communication, such as a smartphone or video chat whenever possible. For overnight visitors 18 years or older, patients should refer to their unit’s policy.
  • Labor and delivery patients are allowed 2 healthy visitorsOne healthy visitor 18 years or older may stay overnight. For the Neonatal ICU, both parents at a time will be allowed to visit.
  • On the day of surgery (either incoming for surgery or already hospitalized), 1 healthy visitor is allowed to stay in the waiting room during surgery, then accompany the patient back to the unit.

COVID vaccination

Patients may bring 1 healthy visitor when they are receiving a COVID-19 vaccine.

Emergency department

No visitors are allowed in the emergency department waiting rooms. One healthy visitor may be allowed once a patient is in an exam room. An exception will be made in compassionate cases. Patients who have tested positive or are under evaluation for COVID-19 will not be permitted visitors.

COVID hospitalized patients in isolation

No visitors are allowed, even with proof of vaccination. Exceptions will be made on a case-by-case basis by unit management.

Applicability and exceptions

  • All visitors must comply with all PPE requirements, and agree to participate in entry-point screening.
  • Special consideration will be made for disabled patients who may need more than 1 visitor to provide support and knowledge about their care. Decisions regarding visitors of disabled individuals will be made collaboratively with nursing leadership.
  • Visitor policies will vary for long-term acute care hospitals (LTACHs).
  • If you feel an exception is needed, please speak to management.
  • Patients’ clergy may visit without being “counted” against the patients’ visitor limit. As with all visitors, visiting clergy must check in with screeners, wear a mask, submit to a temperature check, and state whom they plan to visit.

 

Everyone must wear a mask at all times while in Houston Methodist facilities. Hospitals and private businesses can require masks according to state law.


Patient & Visitor Resources

From registering for your visit to information about health insurance plans and online billing, you’ll find all the resources you need to make your visit with us as comfortable and stress-free as possible. 

 

 

We welcome visitors 24 hours a day in most areas of the hospital, and provide numerous patient & visitor resources (parking information, visiting hours, dining options, etc.) to make visiting easy. We also provide you with these helpful tools:

 

Services We Offer

Learn more about the programs and services we offer, including these featured services:

 

 

See a complete list of all our programs and services.

Magnet Recognition

Houston Methodist Willowbrook is an honoree of the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®, which recognizes health care organizations for quality patient care, nursing excellence and innovations in professional nursing practice. Consumers rely on Magnet designation as the ultimate credential for high quality nursing. 

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