Patient & Visitor Resources at The Woodlands Hospital

At Houston Methodist The Woodlands Hospital, we believe in patient-focused, family centered health care. This means you and your family come first. And whether you’re coming to us as a patient or visitor, we want to make your stay as stress-free as possible. Here, you’ll find a wealth of information and resources to streamline your visit.

 

Patient Resources

From online preregistration to answering questions about insurance, we provide the resources you need to make your visit with us comfortable and convenient: 

 


COVID-19: PATIENT & VISITOR INFORMATION

 

Visitor Policy (effective 9/1/2021)

 

Under state law, patients may have 1 healthy visitor (18 years or older) at a time, except in emergency departments.


For everyone’s safety and to prevent the spread of COVID-19, we strongly discourage visitors. We encourage only vaccinated visitors enter the hospital or physician offices. All visitors are required to wear a mask for the entirety of their visit and are subject to Houston Methodist’s screening policy.


Emergency department
No visitors are allowed in the emergency department waiting room. Visitors will be notified once the emergency patient is in a treatment room and it is deemed safe for the patient to have a visitor.

 

Hospitalized patients, procedures, treatments, doctor appointments and vaccine clinics
Generally, each patient is allowed 1 healthy visitor in the facility at a time. For example:

  • Hospitalized patients are allowed 1 healthy overnight visitor (18 years or older).
  • Labor and delivery patients are allowed 1 healthy visitor at a time (18 years or older). One healthy visitor (18 years or older) may stay overnight.
    For the Neonatal ICU, both parents will be allowed to visit.
  • On the day of surgery, 1 healthy visitor at a time is allowed to stay in the waiting room during surgery, then accompany
    the patient back to the unit.

 

COVID-19 or other infectious hospitalized patients
Visitors are not allowed if the patient’s attending physician deems it unsafe. Otherwise, 1 healthy visitor (18 years or older) will be allowed and will be required to wear the necessary safety equipment at all times.

 

Exceptions

  • Special consideration will be made for disabled patients who may need more than 1 visitor to provide support and knowledge about their care.
  • Visitor policies will vary for long-term acute care hospitals (LTACHs).
  • If you feel an exception is needed, please speak to management.
  • Any physician may make an exception to this rule for compassionate reasons, based on the patient’s medical condition.
  • Patient’s clergy may visit without being “counted” against the patient’s visitor limit.
  • Visitor hours may be determined by each unit.

 

MASKS ARE REQUIRED IN ALL HOUSTON METHODIST FACILITIES.


Visitor Information

We understand how important family and friends are to a patient’s healing. Each room has furniture that transitions into a bed, and the patient’s nurse can provide a pillow and blanket for a visitor who wishes to spend the night per our visitor policy.

 

  • Directions to our hospital
  • Campus map
  • Garage parking – We offer complimentary parking in our parking garage that connects or medical office buildings and main hospital campus. Parking is also free in our parking lot.
  • Valet parking: Available weekdays. Hours of operation:
    • Main hospital: 6 a.m. – 6 p.m.
    • MOB 1: 6:45 a.m. – 5 p.m.
    • MOB 2: 6:45 a.m. – 5 p.m.
  • Spiritual care – Regardless of your religion or faith, we provide you with the resources to fulfill your spiritual needs while visiting us. Chaplains, volunteer lay ministers, Catholic priests and other volunteers work together to offer spiritual support and resources 24 hours a day, seven days a week. Our chapel and other spiritual spaces are always open. 
  • Dining options – We provide a variety of on-campus dining options for visitors at the following locations:
    • Blue Heron Bistro – first floor
    • Café Latte – third floor

 

For more information about our visitation policy, please see our Patient Guide.