COVID-19 Patient & Visitor Information

Update on mask mandate: All Houston Methodist facilities will continue requiring masks for patients, visitors, staff and clinicians. 
 
On Tuesday, March 2, Gov. Greg Abbott announced he was lifting the mandatory mask mandate for the state on March 10 as the number of COVID-19 infections continues to decrease. While the downward trend is a great milestone for our community, we must not forget the necessity of continuing to protect ourselves, our families, our friends and our neighbors. As the governor said, withdrawing the mandate does not mean withdrawing your personal responsibility to wear a mask. Even if it is not mandated, we urge all Texans to wear our masks until enough of our community is vaccinated that we approach herd immunity.

 

Besides being vaccinated, wearing a mask is the most effective way to keep infections down and begin to return to normal. We encourage you to make the personal decision to keep wearing your mask. Because when we do the right thing, we can stop the spread together.

 

The safety, health and well-being of all of our patients is our top priority. Rest assured, the number of COVID patients in our hospitals has declined — and continues to do so. These patients are quarantined, isolated from other patients, allowing us to treat everyone in our community who needs care — just as we always have.

You can be confident we are taking every necessary precaution to keep you safe during your visit, including:

  • Vaccinating our staff
  • Isolating COVID-19 patients from other patients
  • Screening all patients and essential visitors when entering our facilities
  • Requiring all patients, visitors and employees to wear a mask 
  • Implementing social distancing in our waiting rooms and elevators
  • Minimizing waiting in public spaces
  • Elevating our cleaning and housekeeping practices
  • Offering remote check-in

Visitor Policy  

(Effective 5/3/2021)

 

As our community continues to be vaccinated and build its immunity, we have adjusted our visitor policy. Visitation requirements may change at management’s discretion.

Non-COVID hospitalized patients, procedures, treatments and doctor appointments

  • Visitation is limited to 1 healthy visitor per day in medical surgical units, procedural areas and for doctor appointments. Hospitalized patients will be allowed 1 overnight visitor.
  • Intensive care unit (ICU) visitation is limited to 1 healthy visitor per day. We encourage you to use electronic communication, such as a smartphone or video chat whenever possible. For overnight visitors, patients should refer to their unit’s policy.
  • Labor and delivery patients are allowed 2 healthy visitors. One healthy visitor may stay overnight. For the Neonatal ICU, 1 parent at a time will be allowed to visit.
  • On the day of surgery (either incoming for surgery or already hospitalized), 1 healthy visitor is allowed to stay in the waiting room during surgery, then accompany the patient back to the unit.

COVID vaccination

Patients may bring 1 healthy visitor when they are receiving a COVID-19 vaccine.

Emergency department

No visitors are allowed in the emergency department waiting rooms. One healthy visitor may be allowed once a patient is in an exam room. An exception will be made in compassionate cases. Patients who have tested positive or are under evaluation for COVID-19 will not be permitted visitors.

COVID hospitalized patients

No visitors are allowed, even with proof of vaccination. Exceptions will be made on a case-by-case basis.

Applicability and exceptions

  • All visitors must comply with all PPE requirements, and agree to participate in entry-point screening.
  • Special consideration will be made for disabled patients who may need more than 1 visitor to provide support and knowledge about their care. Decisions regarding visitors of disabled individuals will be made collaboratively with nursing leadership.
  • Visitor policies will vary for post-acute units such as skilled nursing facilities (SNFs) and long-term acute care hospitals (LTACHs).
  • If you feel an exception is needed, please speak to management.

 

Everyone must wear a mask at all times while in Houston Methodist facilities.

 

COVID-19 Hospital Entrance Information

Please visit the following campus web pages to see the most up-to-date information on hospital entrances: