Your Health Is Still Important — And Your Safety Is Our Priority

Update on procedures and surgeries: Houston Methodist is open, safely seeing patients and following the governor's order. Because the order’s ban on elective surgeries is contingent upon a hospital’s capacity to care for COVID-19 patients, we are currently able to continue with most elective surgeries and procedures. Please consult with your doctor to confirm. Know that we are continuously monitoring our hospital’s capacity and have the ability to adjust it on a daily, weekly and monthly basis.

If you are scheduled for labs, imaging or a doctor’s visit, your appointment should take place as scheduled. If you are scheduled for surgery, you will be notified if there are any changes.

President and CEO, Dr. Marc Boom: “We’re Open and We’re Safe”

"From day one, Houston Methodist has been on the COVID-19 frontlines," says Houston Methodist President and CEO, Dr. Marc Boom. "And many of you have waited patiently for us to return to service. After all, heart disease, cancer and other serious ailments and emergencies can’t wait."

 

"Treating COVID-19 patients was our highest priority these last few months," Dr. Boom continues. "Doing so meant canceling most of our other services, although we still safely cared for thousands of patients who needed emergent care and hospitalization. There are many in the community suffering from other debilitating diseases who need our help. We must expand our ability to help them." Watch our video to hear more from Dr. Boom. 

We Have Capacity to Care for All of Our Community

While you may have delayed getting the care you need, maintaining your well-being is vital. Rest assured, the number of COVID patients in our hospitals has declined — and continues to do so — now 12% of our total hospital/ICU capacity. These patients continue to be quarantined, isolated from other patients, allowing us to treat everyone in our community who needs care — just as we always have.

 

You can be confident we are taking every necessary precaution to keep you safe during your visit, including:

  • Isolating COVID-19 patients from other patients
  • Screening all patients when scheduling appointments and upon arrival.
  • Wearing masks and other personal protective equipment while providing patient care.
  • Implementing enhanced cleaning and sanitizing processes to disinfect all equipment and surfaces.
  • Redesigning waiting rooms and check-in lines to ensure social distancing.

Houston Methodist's Enhanced Safety Measures

Our Doctor Offices and Clinics Have Enhanced Safety Measures

Our doctor offices are open and caring for patients both virtually and in person, when needed. If an in-person appointment is needed, we are:

 

  • Screening all patients when scheduling appointments for symptoms and exposure risk.
  • Minimizing the number of patients we are seeing per day in our clinics by expanding virtual services and staggering in-person appointments.
  • Using Centers for Disease Control-recommended testing for our employees.
  • Screening all patients upon arrival with temperature checks and an exposure questionnaire.
  • Wearing personal protective equipment while providing patient care.
  • Redesigning waiting rooms and check-in lines to ensure social distancing.
  • Implementing additional sanitation processes to disinfect all equipment and surfaces.
Our Emergency Care Centers and Emergency Departments Are Safe

Houston Methodist Emergency Care Centers and Emergency Departments are taking extra precautions to ensure our ERs are safe, including:

 

  • Screening all employees and patients for high temperatures and other symptoms before they enter the building.
  • Asking all patients to wear a mask before arriving, and providing a mask if patients need one as soon as they arrive.
  • Isolating suspected COVID-19 patients in a separate area.
  • Thoroughly disinfecting patient rooms and all surfaces in common areas and employee workspaces.
  • Ensuring social distancing in waiting rooms.
Overall Hospital Safety Measures

All Houston Methodist campuses are focused on making your visit as safe as possible, and we are taking extra precautions, such as:

 

  • Screening all patients and essential visitors when entering our facilities.
  • Requiring all patients, visitors and employees to wear a mask.
  • Adhering to a strict essential visitor policy.
  • Implementing social distancing in our waiting rooms and elevators.
  • Minimizing waiting in public spaces.
  • Elevating our cleaning and housekeeping practices.
  • Offering remote check-in.