Medical Records - Texas Medical Center
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Frequently Asked Questions
Who owns my medical records?
Your medical record is the property of Houston Methodist Hospital and is kept by the hospital for patient care purposes. Although these records are maintained for your benefit, the physical records (paper or electronic) are the property of the hospital.
Who may request medical records?
To obtain copies of your minor child's medical record, you will need to complete the same form as above and indicate your relationship to the minor. Proof of parental relationship may be required.
To obtain copies for someone whom you are the guardian or hold Medical Power of Attorney for, you will need to complete the same form as above. Please indicate your relationship and provide a copy of the legal paperwork. For Medical Power of Attorney the document is only effective when the patient is unable to act on his/her own behalf.
If these two situations do not apply or if you have specific questions about your situation, please contact us at 713.441.2401.
How can I obtain a copy of my medical record?
Simply follow these steps:
Download the Authorization for Use and Disclosure of Health Information form.
Complete the Authorization Form (must be a patient or patient's guardian/legal representative) and mail or deliver to the Houston Methodist facility where you received services. Address and fax information can be found on our Medical Records web page.
Once your records are processed, you may pick them up in person at the location above or they can be mailed to the address on the authorization form. If you pick up your records in person, you will be required to present photo identification. You may send a representative to obtain your records only if they are listed on the authorization form under information to be used or disclosed by. It is required for your representative to provide a copy of your photo identification and provide their photo identification as well.
What are the fees charged for obtaining a copy of my medical record?
I need to have my medical records sent to Social Security: There is no charge for providing your records to Social Security Administration for disability claims. You will need to complete a written Authorization Form and provide the social security disability claims letter from Social Security Administration indicating you are applying for Social Security Benefits.
I need to obtain a copy of my medical records for personal use: Pertinent medical record information* is provided to patients at no charge. If applicable, a postage fee will be applied. You will need to complete a written Authorization Form to have your medical records mailed to your home or you may pick them up from our department. The fees for entire record request are as follows:
Fee for Medical Records Stored Electronically or in Hard Copy Form
Pages 1-10 $48.10
Pages 11-60 $1.62 per page
Pages 61-400 $0.79 per page
Remaining Copies $0.43 per page
Fee for Medical Records Stored on Microfilm
Pages 1-10 $73.27
Remaining Copies $1.67 per page
Fee for Requests of Medical Records on Electronic Media (CD)
$87.14, plus the actual cost of mailing, shipping or otherwise delivering the copies.
*Pertinent medical record information provided will include, as applicable: Face sheet, Discharge Summary, History and Physical, Consultation(s), Operative Report(s), Pathology Report(s), and Diagnostic test results.
Execution of an affidavit or certification of a document, not to exceed $6.00. Written responses to a written set of questions, not to exceed $10.00 for a set.
How are these fees for obtaining medical records determined?
Will my medical record contain Radiology images?
Your record will only contain the radiology report. The actual radiology images are not part of your medical record. You will need to contact Houston Methodist Radiology Services at 713.394.6596 for the images.
Can you provide me with billing statements from my hospital visit?
Why am I unable to receive fax copies of my records at my home or office?
To protect our patient's privacy, we do not fax or email medical records to patients.
How soon can I expect the release of my medical record?
Our quality standard is to process your request for copies within 5 to 15 business days.
Can I receive any medical record information verbally?
I was born/my baby was born at Houston Methodist Hospital. How can I obtain a birth certificate?
My family member passed away at Houston Methodist Hospital. How do I obtain a death certificate?
How long do you keep a medical record?
Medical Records at Houston Methodist Hospital are maintained for 10 years. You will be contacted if your medical record request cannot be fulfilled due to expiration of the retention period.
Can I just look at my record?
Yes. There is no charge for you to review your records.
To view your medical records: