Medical Records - Texas Medical Center

Patient Medical Records | Birth and Death Certificates
 
The Health Information Management Department at Houston Methodist Hospital is dedicated to maintaining your medical records and keeping your health information private and secure in accordance with federal and state regulations. 
 
Normal business hours are, Monday through Friday, 8 a.m. to 4:30 p.m. 
If you have any further questions, please contact the facility where you received services.
 
 

Your health information — connected, coordinated and convenient

mychart-video
Houston Methodist MyChart is part of a system-wide electronic health record system available at all Houston Methodist facilities. This system provides a more efficient patient experience, and ultimately help achieve better health outcomes.

Frequently Asked Questions

Who owns my medical records?

Your medical record is the property of Houston Methodist Hospital and is kept by the hospital for patient care purposes. Although these records are maintained for your benefit, the physical records (paper or electronic) are the property of the hospital.

Who may request medical records?

You may request copies of your own medical records, the medical records of a minor child, the medical records of someone for whom you are the legal guardian or hold a Durable Power of Attorney for Healthcare. Please complete the Authorization for Use and Disclosure of Health Information form.  

To obtain copies of your minor child's medical record, you will need to complete the same form as above and indicate your relationship to the minor. Proof of parental relationship may be required.

To obtain copies for someone whom you are the guardian or hold Medical Power of Attorney for, you will need to complete the same form as above. Please indicate your relationship and provide a copy of the legal paperwork. For Medical Power of Attorney the document is only effective when the patient is unable to act on his/her own behalf.

If these two situations do not apply or if you have specific questions about your situation, please contact us at 713.441.2401.      

How can I obtain a copy of my medical record?

Simply follow these steps:
Download the Authorization for Use and Disclosure of Health Information form.
Complete the Authorization Form (must be a patient or patient's guardian/legal representative) and mail or deliver to the Houston Methodist facility where you received services. Address and fax information can be found on our Medical Records web page. 


Once your records are processed, you may pick them up in person at the location above or they can be mailed to the address on the authorization form. If you pick up your records in person, you will be required to present photo identification. You may send a representative to obtain your records only if they are listed on the authorization form under information to be used or disclosed by. It is required for your representative to provide a copy of your photo identification and provide their photo identification as well. 

What are the fees charged for obtaining a copy of my medical record?

I need my medical records sent to a healthcare provider: Pertinent medical record information* is provided to your physician at no charge for continuum of care. You will need to complete a written Authorization Form to have your medical records faxed or mailed to your provider. You will need to include the name, address and/or fax number of the healthcare provider in the appropriate section of the authorization form. You may fax your request to 713.441.0095. We only accept faxed request for this purpose. 

I need to have my medical records sent to Social Security: There is no charge for providing your records to Social Security Administration for disability claims. You will need to complete a written Authorization Form and provide the social security disability claims letter from Social Security Administration indicating you are applying for Social Security Benefits. 

I need to obtain a copy of my medical records for personal use: Pertinent medical record information* is provided to patients at no charge. If applicable, a postage fee will be applied. You will need to complete a written Authorization Form to have your medical records mailed to your home or you may pick them up from our department.  The fees for entire record request are as follows: 

Fee for Medical Records Stored Electronically or in Hard Copy Form
Pages 1-10 $48.10 
Pages 11-60 $1.62 per page
Pages 61-400 $0.79 per page
Remaining Copies $0.43 per page

Fee for Medical Records Stored on Microfilm
Pages 1-10 $73.27
Remaining Copies $1.67 per page

Fee for Requests of Medical Records on Electronic Media (CD)
$87.14, plus the actual cost of mailing, shipping or otherwise delivering the copies.
 
*Pertinent medical record information provided will include, as applicable: Face sheet, Discharge Summary, History and Physical, Consultation(s), Operative Report(s), Pathology Report(s), and Diagnostic test results. 

Execution of an affidavit or certification of a document, not to exceed $6.00. Written responses to a written set of questions, not to exceed $10.00 for a set.

How are these fees for obtaining medical records determined?

Fees are set by the State of Texas and are revised annually. If you have any questions, please contact the Texas Department of State Health Services, Facility Licensing Group, at 512.834.6648 or for additional information visit the State of Texas website.

Will my medical record contain Radiology images?

Your record will only contain the radiology report. The actual radiology images are not part of your medical record. You will need to contact Houston Methodist Radiology Services at 713.441.2800 for the images.

Can you provide me with billing statements from my hospital visit?

Your medical records do not contain billing statements. Our Patient Financial Services Department can provide you with this information at 713.441.2800 or visit MyChart for billing information.

Why am I unable to receive fax copies of my records at my home or office?

To protect our patient's privacy, we do not fax or email medical records to patients.

How soon can I expect the release of my medical record?

Our quality standard is to process your request for copies within 5 to 15 business days.

Can I receive any medical record information verbally?

The only information our Medical Records department releases verbally is the patient's date of admission and/or date of discharge.

 

I was born/my baby was born at Houston Methodist Hospital. How can I obtain a birth certificate?

You will need to request the birth certificate from the City of Houston's Health Department. The document you received after the birth of your baby named Verification of Birth Facts is used to request a birth certificate from the Houston Health Department - Vital Records department. Complete the online form on the Vital Records website.

My family member passed away at Houston Methodist Hospital. How do I obtain a death certificate?

You will need to request the death certificate from the City of Houston's Health Department. The funeral home works in conjunction with the physician to complete the death certificate. The funeral home submits the death certificate information to the Houston Health Department - Vital Records department. Complete the online form on the Vital Records website.

How long do you keep a medical record?

Medical Records at Houston Methodist Hospital are maintained for 10 years. You will be contacted if your medical record request cannot be fulfilled due to expiration of the retention period.

Can I just look at my record?

Yes. There is no charge for you to review your records.

To view your medical records:

  • Contact the Medical Records department at the facility where you received services to schedule an appointment to view your records. Visit our Medical Records webpage to get this information
  • Complete an Authorization Form for release of information
  • Provide photo identification