With telemedicine offerings ranging from online messaging to video visits, you can get the care you need, when you need it, the way that's most convenient for you — without ever leaving your home.

• What to Do If You Need to See a Doctor (for Something Other Than Coronavirus)

By downloading the app and enrolling for the service now, you’ll be able to access a provider much faster when you actually need one.

Houston Methodist providers and the Online Care Group providers from Amwell.

Houston Methodist Virtual Urgent Care is intended for non-emergent, urgent care needs. It is a great solution when you need to see a provider quickly, but should not replace your primary care physician for ongoing wellness. To schedule an in-office visit with a PCP, please contact the Houston Methodist Primary Care Group Scheduling Center at 713.394.6724.

You must be at least 18 years of age to establish an account with Houston Methodist Virtual Urgent Care. Providers can see patients as young as 2 years of age. If your child is under 2, call your pediatrician or visit our urgent care partner, Next Level Urgent Care.

When you start your video visit, you will be given the opportunity to select from a list of physicians and advance practice providers who are available at that moment. It provides each provider's specialty, making is easy to find a pediatrician if you are seeking care for a child. Each physician has a brief background that can be viewed before selecting that provider. Depending on day or time, they may include Houston Methodist providers and Online Care Group providers from Amwell. Houston Methodist providers when available will be at the top of the list.

A provider will recommend the best treatment for your condition, which may include a prescription if necessary. Chronic pain cannot be treated with controlled drugs, such as narcotic pain medications, via video visit.

Video visits typically last around 10 to 15 minutes.

Houston Methodist Virtual Urgent Care uses secure, encrypted technologies that comply with all HIPAA regulations to keep your patient information secure.