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Coronavirus update:
Whether you are experiencing COVID-19 symptoms or want to avoid spreading or catching germs, you can speak to a Virtual Urgent Care provider 24/7. The provider will be able to help you determine if testing is needed and advise you on where you should go. If you have COVID-19, our providers can offer referrals to qualified patients for advanced antibody treatment.
 
Accessing Houston Methodist just got easier.
Next time you get sick, skip the drive and the waiting room. Connect to a board-certified provider from wherever you are, no appointment needed. Houston Methodist’s expert care is now available for your entire family, from wherever you can access the internet. Simply:
payment

 
Convenience from the No. 1 hospital in Texas.
Virtual Urgent Care offers the same quality of care that you expect from Houston Methodist. During your video visit, our providers will assess your condition, offer a diagnosis and treatment plan and prescribe medication, if necessary. Plus, with free same-day prescription delivery from HEB for Houston Methodist patients, you can get all your care without leaving home.

We now accept most major insurance plans for Virtual Urgent Care, in addition to offering a flat fee option of $20. Visits are also integrated with MyChart, allowing you to easily access your Virtual Urgent Care records. If you need help accessing your medical record, after-visit summary, sick slip or return-to-work note, please call 356.356.3060.

 
COST:
$20
 
SEEING PATIENTS:
Ages 2+

Methodist app logo
Download the MyMethodist app and see a provider now.
Houston Methodist Virtual Urgent Care is available through the MyMethodist app.
Find the app in the App Store or on Google Play. 
 
apple app store
google play store
 

From your desktop or laptop computer, you can enroll here.

On-demand video visits address common medical conditions, such as:
  • Acne
  • Allergies
  • Back/neck strain
  • Cold sores
  • Cold or flu
  • Constipation 
  • Coughs
  • Diarrhea
  • Fevers
  • Headaches
  • Heartburn
  • Minor skin infections 
  • Nausea or vomiting
  • Pink or red eyes
  • Rashes
  • Sinus infections
  • Sore throats
  • Styes 
  • Sunburns
  • Upper respiratory infections
  • Urinary tract infections (women only)
  • Vaginal yeast infections 
If you are experiencing a serious or life-threatening medical emergency, please call 911.
Take your on-demand video visit to the next level.
Houston Methodist Virtual Urgent Care powered by TytoCare technology puts the exam tools in your hands. With the TytoCare device, you can perform your own physical exam and share that data with our providers during your virtual visit — all from the comfort and safety of your home. While the TytoCare device is not required to use Virtual Urgent Care, the exam kit allows you to enhance your visit and provide more robust information to the provider. Learn more >

Need more information before trying Houston Methodist Virtual Urgent Care?

How can I get care during COVID-19?

With telemedicine offerings ranging from online messaging to video visits, you can get the care you need, when you need it, the way that's most convenient for you — without ever leaving your home.

Why do I need to download the app before I get sick?

By downloading the app and enrolling for the service now, you’ll be able to access a provider much faster when you actually need one.

Do I have to get the app or can I use my laptop or desktop computer?

You can use Virtual Urgent Care from your desktop or laptop computer by enrolling here.

Who are the providers who will see me in Houston Methodist Virtual Urgent Care?

Houston Methodist providers.

I need a primary care physician (PCP). Can I use Houston Methodist Virtual Urgent Care instead?

Houston Methodist Virtual Urgent Care is intended for non-emergent, urgent care needs. It is a great solution when you need to see a provider quickly, but should not replace your primary care physician for ongoing wellness. To schedule an in-office visit with a PCP, please contact the Houston Methodist Primary Care Group Scheduling Center at 713.394.6724.

Is there an age limit for patients to use this service?

You must be at least 18 years of age to establish an account with Houston Methodist Virtual Urgent Care. Providers can see patients as young as 2 years of age. If your child is under 2, call your pediatrician or visit our urgent care partner, Next Level Urgent Care.

Will I get to choose the provider when I use this service?

When you start your video visit, you will be assigned a Houston Methodist provider. You do not get to choose your provider.

Can I get a prescription?

A provider will recommend the best treatment for your condition, which may include a prescription if necessary. Chronic pain cannot be treated with controlled drugs, such as narcotic pain medications, via video visit.

How does free prescription delivery with HEB work?

Patients must designate an HEB pharmacy as their preferred pharmacy for the provider, then initiate the medication delivery by calling their local HEB pharmacy. Same-day delivery is available for prescriptions that are called in by 3pm. Someone must be home to receive the medication.

How long does a video visit last?

Video visits typically last around 10 to 15 minutes.

Is the app secure?

Houston Methodist Virtual Urgent Care uses secure, encrypted technologies that comply with all HIPAA regulations to keep your patient information secure.

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Get the same trusted care you expect from Houston Methodist — wherever you are, whenever you need us.
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