Patients and Visitors: Contact Us

Please view all the topic choices carefully before completing this form to get the best service.

If you have a question or issue with:

  • Your doctor's office, please call them directly.
  • MyChart technical issues, you can call 832.667.5694, 24/7.
  • Job inquiry, application status etc., please visit our Careers website.

Most submissions will be answered within two business days, but some can take as long as 10 business days.

First name *
Middle initial
Last name *
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Address *
Apartment/Unit
City *
State
State *
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Daytime phone number *
Email address *
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Preferred way we contact you *
Date of birth *
Please choose "Yes" to at least one of the five questions below
Please choose the topic you have a question about. *
MyChart Guarantor/Account number *
Date of service at Houston Methodist *
Health insurance plan *
Physician *
Reason for stay/visit *
Your name (if different from patient)
Billing question *
Date of service at Houston Methodist *
Provider/doctor name *
Reason for office visit *
Your name (if different from patient)
Comments/Questions *
If you have immediate MyChart technical issues, please call our MyChart customer service line at 832.667.5694, 24/7. Otherwise, please provide us with details about your MyChart technical issue *
Hospital location *
Physician *
Reason for stay or visit *
Your name (if different from patient)
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