Become a Patient

Thank you for considering Houston Methodist’s leading-edge clinical care, advanced technology and exceptional patient experience for your health care needs. Our Global Health Care Services team is here to help make the process as simple as possible.

If you are an international patient traveling for care, we highly encourage you to work with the Global Health Care Services team to arrange appointments, coordinate your experience and make the most of your treatment at Houston Methodist. Our team has extensive expertise navigating the complexities of international medicine. We are here to assist you and your loved ones so you can concentrate on getting the care you need.

Step 1: Prepare Your Medical Records

Our team members will ask you or your local physicians for all medical records relating to your condition, including recent imaging tests, such as CT (computed tomography) scans, MRI (magnetic resonance imaging) scans and X-rays. Your records must be in English. If your doctor cannot provide English copies of your medical records, you must have them translated by a certified medical translator. (Third-party, fee-based translation services are available upon request.)

Step 2: Request an Appointment or Remote Second Opinion

Whether your medical records are ready to be shared with our team or not, you can request an appointment online or by phone. One of our team members will contact you in your preferred language to learn more about your condition and what kind of care you need. In addition, our medical director for Global Health Care Services will review your case to help determine which of our specialists will be the best choice for your care.

If you have been diagnosed with a medical condition by your local physician and would like to reconfirm or have questions about your diagnosis, you may choose to seek a remote second opinion from our Houston Methodist physicians. This is often a cost-effective way to either confirm you are receiving the right care, or for us to recommend adjustments as needed.

Step 3: Arrange Payment for Your Care

In order to provide you with medical services, we must receive payment in advance or an authorization from your insurance provider or sponsoring embassy for those services. Our dedicated financial coordinators will explain this process to you to ensure you understand what your care will cost and what expenses, if any, you may be responsible for paying.

Learn more about paying for your care.

Step 4: Connect With Your Patient Liaison

Once we schedule your appointment and arrange for payment, you will work with our patient liaison team for support and language interpretation, if necessary. 

Houston Methodist is one of the few U.S. health care systems offering our international patients a dedicated team of liaisons that will support you while you are here. This allows your liaisons to better support both you and your loved ones during your care. Your patient liaison will speak your language and will help you navigate your journey at Houston Methodist.

Learn more about our support services and language assistance.

Your Care During the COVID-19 Pandemic

We take your health and well-being seriously, and we have many safeguards in place to keep you, our other patients and our community safe during the coronavirus pandemic. Face masks are mandatory for all patients, providers and staff members while in our facilities, and we perform regular health screenings to reduce the risks of exposure.

We encourage a loved one to accompany you on your visit to Houston, if possible. Having a family member, friend or caregiver can help you be more successful in your care with us. However, during the pandemic, we have a limit on loved ones who can accompany you during your care in our facilities. At this time, we are taking extra precautions for your safety and well-being, including modifications to our visitor policy. Information regarding visitation will be provided prior to your arrival. We appreciate your adherence to these restrictions as we try to protect everyone in our community from the spread of COVID-19. Please speak with your patient liaison or another member of our Global Health Care Services team if you have questions or for more information about this policy.

Learn more about our COVID-19 safety procedures on our English-only site. 

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