Meet the Global Health Care Services Team

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Our Houston Methodist Global Patient Services team is ready to guide you through the process. Please share your contact information below and one of our representatives will contact you.

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We are proud of the care Houston Methodist offers to our international patients who travel from across the world for our expertise. Our first priority is to help relieve the stress of traveling to another country for health care, so you can focus on your healing. Get to know the professionals who guide and share the care we provide.  

Executive Team

Under the leadership of our executives, each member of the Houston Methodist Global Health Care Services team is dedicated to unparalleled safety, quality, service and innovation for all patients and their families.

Cathy Easter
Dr. Victor Fainstein
Summer Dajani
Jose Nunez
Medical Referral Team

Our Medical Referral team will facilitate your medical records translations and onboarding to Houston Methodist. They ensure you are assigned a care team and will guide you through your first step of your health care journey with us, in your language. 

Welcome Team 
Upon your arrival you will be greeted by a friendly face from our welcome team. They are located in our patient lobby and can help answer your questions and help you navigate our hospital. 
Patient Liaison Team 
Our compassionate, respectful, professionally trained liaisons are here ready to serve you, from preparing you for your treatment to celebrating your recovery. They get to know your health care needs and personalize recommendations to the most appropriate team of specialists for your situation and in your language. 
Finance Team

Our finance team provides medical cost estimates and consolidated hospital billing. They also coordinate with insurance companies and government guarantors all while working closely with your care team.

Liliana Puente's Portrait
Leadership Team 
It is our privilege to care for you at Houston Methodist. Our leadership team is here to ensure you have a positive health care experience from the moment you walk through our doors. 

Our Global Locations

We maintain several international locations around the world with liaisons who speak your language and can answer your questions about the care we provide. Find a Houston Methodist global location near you.