Services & Language

The Global Patient Services staff takes great pride in going above and beyond for every patient. We provide a special healing environment where you will be treated not only as a patient, but also as a guest at your "home away from home."

Our complimentary services include the following:

  • A dedicated patient liaison to assist with appointment scheduling, laboratory testing, hospital registration and billing
  • Assistance with travel and lodging options, including airport assistance when needed
  • Coordinated services and care throughout your hospital visit
  • Access to liaisons during your hospital stay by calling +1.713.441.2340
  • Facilitated follow-up communication with your referring doctors when appropriate

Hospital Services
Upon admittance, you will find hotel-quality inpatient rooms to be spacious, clean and bright, offering many comforts of home such as soft lighting and ample seating. Houston Methodist Hospital also offers the option of first-class accommodations in the Sue Fondren Trammell Pavilion. 

Language Assistance
Houston Methodist Hospital regularly provides language assistance throughout your stay. Our full-time staff speaks Arabic, French, Italian, Mandarin, Portuguese and Spanish. We can also arrange for interpreter services in many other languages.

Financial Counseling
Our dedicated financial representatives are here to assist you before, during and after your visit.  If you would like more information about payment options, service charges or have questions about billing, you may download the details by clicking here.

Scurlock Tower Patient Lounge
We designed the Scurlock Tower suite to provide a personalized “home away from home” experience for international patients and their families. The service center is conveniently located in the same office as our patient liaison and medical referral teams. To contact Global Patient Services, please call +1.713.441.2340.