PATIENT GUIDE
Guest Relations
Spiritual Care
Trained professional chaplains and spiritual care volunteers are available for all who desire to have spiritual and emotional support. Together we work as a team to offer exceptional and compassionate care that meets the unique needs of our patients. We also offer spiritual resources, including Bibles (in English, Spanish and additional languages), other sacred texts, prayer, bereavement support, and more, 24/7.
Our chapel and other sacred spaces are located throughout the hospital campus and are open 24/7. Please see the campus map for locations. If you have an urgent need, call your nurse or the hospital operator to ask for the on-call chaplain. You may also call the spiritual care office at 281.274.7164.
Volunteers
Volunteers are a key part of our hospital. They contribute their time, services and energy to help you have a more pleasant stay. You will find them throughout the hospital. They are happy to serve you, so let them know if they can help.
For more information or to find out how our volunteers can help you, visit houstonmethodist.org/volunteer or call 346.901.2019.
Food Services
Houston Methodist offers a food service we call “Treat Yourself,” which is available seven days a week, from 6:30 a.m. to 7:30 p.m. You can order your meal when you are hungry, and not at a set time. Food arrival time is approximately 45 minutes. A full-time dietitian is available to help meet special nutritional needs.
Guest trays are available for visitors for $12 per meal, and are delivered to your room. Guest trays are not permitted in the intensive care unit.
To order food, call 281.274.8360.
If you have questions or concerns, please call the patient food services manager at 281.274.7919.
Advance Directives
Advance directives are legal documents that allow you to explain and share your wishes for medical treatment to your family, health care professionals and other key people in your life. These directives are sometimes called living wills, medical powers of attorney (which is also called durable powers of attorney for health care), and out-of-hospital do-not-resuscitate orders. A reasonable effort will be made to obtain copies of your advance directives. We will also assist you to write or revise advance directives, if needed. Advance directives do not affect your access to care, treatment or services.
Let a member of your health care team know if you would like additional information or assistance creating advance directives. You may also visit houstonmethodist.org/advance-directives to learn more.
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