Houston Methodist Virtual Urgent Care Powered by TytoCare Technology
Record all your important vitals, from your temperature and heart rate to the sound of your lungs, and share them with our providers — 24/7, from wherever you are.
Houston Methodist Virtual Urgent Care powered by TytoCare technology puts the exam tools in your hands. With the TytoCare device, you can perform your own physical examination and share that data with our board-certified providers during your virtual visit, avoiding the drive and the waiting room. Our providers will then assess your condition, offer a diagnosis and treatment plan and prescribe medication, if necessary — all from the comfort and safety of your home.
Check heart rate
Capture your heart rate and share it with our providers using the stethoscope.
Take your temperature
Use the infrared basal thermometer to measure your body temperature.
Examine your ears
The otoscope lets our providers look inside your ears and examine your ear drums.
Assess your breathing
Using the stethoscope, our providers can listen to your breathing and provide a diagnosis.
Check for sore throat
Our providers can examine your throat and tonsils to determine if they’re sore from a cold or something more.
Show skin conditions
The high-definition camera captures images of your skin to help diagnose rashes and bug bites and monitor lesions.
What do I need to get started?
You’ll need a TytoCare exam kit, which you can purchase here. You’ll also need a smartphone or tablet, the TytoCare app and a 2.4 Ghz Wi-Fi or hotspot connection.
What smartphones and tablets work with the TytoCare exam kit?
The TytoCare app works with iOS (last two versions) and Android (4.4.4 and above), and the app also works with most Apple iOS and
How is this different from Virtual Urgent Care?
You can access the same providers, but with an enhanced visit that allows our providers to complete exams they otherwise couldn’t (like listening to your lungs or examining your inner ears).
Who are the providers who will see me?
Board-certified providers from Houston Methodist and the Amwell Medical Group.
Who sees the data from my exams, and is it HIPAA compliant?
TytoCare lets you send exam data over an encrypted, secure network. This data is then stored on a cloud platform that meets privacy standards of the Health Insurance Portability and Accountability Act, also known as HIPAA. You and your health care provider determine who can access your medical records.
Who do I contact for technical support?
Please contact TytoCare support at 866.971.TYTO (8986) or email@example.com.
Who can use the TytoCare exam kit?
Once the device has been purchased, anyone in your household can use it. Providers can see patients as young as 2 years of age.
Is the TytoCare exam kit covered by insurance?
You can use your FSA (flexible spending account) to pay for a TytoCare exam kit.
What kind of medical conditions can I use the TytoCare exam kit for?
The TytoCare exam kit can be used for non-emergency, urgent care needs, including cold and flu, ear pain, cough, congestion, pink eye, fever, rashes and stomach ache, among others.
How much does a Virtual Urgent Care visit using the TytoCare exam kit cost?
Virtual Urgent Care visits are a flat fee of $20 per visit.
Can I use the TytoCare exam kit to check vitals without talking to a provider?
Yes. You can use the TytoCare device to check your vitals, such as temperature and heart rate, as well as look at your inner ear.
Do I have to use a TytoCare exam kit to complete a Houston Methodist Virtual Urgent Care visit?
No. Anyone can use Virtual Urgent Care, regardless of whether or not you have the TytoCare exam kit. The exam kit allows you to enhance your visit and provide more robust information to your provider that they otherwise might not be able to gather.