Specialized Services

Houston Methodist offers all of our out-of-town patients a complimentary service to make your journey toward health an easier one. Our team takes great pride in going above and beyond for every patient, providing special medical and concierge services for those traveling from outside the Houston area. From preparing you for your journey to celebrating your success, our compassionate, respectful and professionally trained liaisons are here to help you. 

Medical Coordination Services for Out-of-Town Patients:   

• Understanding your medical needs to recommend the most appropriate team of medical specialists 
• Coordinating with your team of doctors to schedule a combined medical itinerary for your visit 
• Offering consolidated billing and financial counseling services 
• Serving as your dedicated medical liaison and personal guide to the hospital during your visit and when attending appointments 
• Helping you to understand what to expect while you are here and what to bring for your medical visit
• Arranging for medical transfers via air and ground ambulances

Concierge Services for Out-of-Town Patients: 

• Assisting with hotel and lodging options
• Providing expedited airport travel assistance
• Language/interpretation assistance
• Offering spiritual care and support, including the Wiess Memorial Chapel 
• Recommending concierge services, including premier shopping, restaurants and activities in the Houston area