Security services are available 24 hours a day, seven days a week. For an escort to your car or for inquiries about lost and found items, call extension 713-790-4246.
Houston Methodist's Patient Information Desk is staffed with representatives who can provide a range of services for patients, visitors and guests. For information and assistance, call extension 713-394-6806.
If you have a concern, need or complaint during your stay at Houston Methodist, a representative from our Patient Liaison Program may be able to assist you. These liaisons are familiar with all services offered by the hospital. Your nurse can ask a liaison to visit you upon request, Monday through Friday.
If you are not satisfied with the resolution of your problem, you may call the Executive Offices at extension 713-790-2221 for referral to the proper executive in charge of your area of concern.
Hospital management is interested in our patients' opinions of the services they receive. Written compliments or complaints may be addressed to the President, Houston Methodist Hospital, 6565 Fannin Street, Houston, Texas 77030.
Patient Escort Attendants are available to help with luggage and patient transportation needs within the hospital. Please call your nursing unit for assistance.