Houston Methodist. Leading Medicine.
Houston Methodist. Leading Medicine

Privacy Policy and Web Disclaimer

Committed to Your Privacy

Protecting your privacy is an important priority to Houston Methodist Hospital and its affiliated entities. We realize that health is a personal, private subject matter, and we want you to be comfortable while visiting our site. Our privacy policy and Web disclaimer will inform you about what information we collect about you, how and when it is used, what choices you have when providing that information to us and how we keep it safe and secure.

This policy applies to your use of the sites and services owned and operated by Houston Methodist Hospital. By using Houston Methodist Hospital's website, you agree to acceptance of this privacy policy.

Information Submitted to Our Website

At various points on our site, we may ask you to supply us with your name, e-mail address, telephone number and other pertinent information. This information is classified as private and is considered personal information, which we may use to contact you. We will collect this information from you only if you voluntarily provide it.

While visiting our website, you will have the option to select whether you'd like to receive more information from Houston Methodist. If you select this option, we may send you e-mails introducing a new service or information that we think might be of interest to you. We may also request personal information from you in connection with your use of, or participation in, requests for suggestions, customer feedback and surveys. If you send us an e-mail with questions or comments, we may respond using the information you provided.

If, at any time, you decide that you no longer wish to receive information from Houston Methodist, you may opt-out by sending us an e-mail, letter or by calling us at the Contact Us information below.

Information We Collect From Our Website

We collect information about you in various places when you visit our website. We collect general information about what pages on our site you visited and for how long for record-keeping purposes.

We do generate reports using certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used to monitor what the public likes and doesn't like about what we offer on our site and may be used by technical support staff to provide better services for our visitors. However, these statistics do not contain any personal information and cannot be used to gather such information.

IP Addresses

The Web server automatically collects the Internet Protocol address (IP) of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information in aggregate form to understand how our site or advertisements from Houston Methodist Hospital are being used and how we can better serve visitors.

Changing Your Information

If you do not want your data collected or would like to make changes to information we currently have collected, you have a couple of options.

You may change or update your personal information and/or health-related personal information at any time.

If you need to change, update or delete your information, you may do so by sending us an e-mail, sending us a letter or by calling us at the Contact Us information below.

How to Contact Us

Houston Methodist Hospital
Attn: Web Services Manager
1707 Sunset Blvd. MS-102
Houston, TX 77005
(832) 667-5826
webhelp@houstonmethodist.org

Cookies We Use

We collect information about visitors to our site using "cookies." (See definition on W3Schools or AllAboutCookies.) We use persistent cookies to recognize a repeat visitor and offer the visitor a set of services or information requested in a previous visit. We use session cookies to track a visitor's path through our site during a visit, to help us understand how people use our site.
We work with 3rd party vendors which assists us in advertising our products and services. On our behalf, our vendors may utilize cookies and other tracking technologies. Our vendors may also use cookies that enable us to show you advertisements for our site when you visit other sites.

Your browser software can be set to reject all cookies, including cookies from our site. See AllAboutCookies for more information about how to manage cookies on your computer. If you accept our cookie, we will never link the cookie to personal information and/or health-related personal information you provide to us.

Securing Your Information

Securing your personal information is important to us. Therefore, we will take reasonabily necessary steps to secure your information. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software. We help prevent unauthorized access by requiring user login through a secure firewall and security infrastructure to protect the privacy of personal information submitted through our site.

Information on Our Website

All material contained within these pages is the sole property of Houston Methodist Hospital. Any reproduction or redistribution of this material is prohibited without the expressed written consent of Houston Methodist Hospital. Any reproduction of illustrations or photographs appearing on these pages is strictly prohibited.

The information provided on houstonmethodist.org is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her physician.

Physician Directory and Videos

Houston Methodist gives all physicians that qualify for inclusion in its physician directory the option to submit a physician profile and a video. The information provided in the profile and the video are submitted by the physicians and the information included does not constitute an endorsement or corroboration of facts by Houston Methodist and its entities.

External Links

As part of our effort to provide you with as much health-related information as possible, we feature external links from our website to other sites on the Internet. We believe that you will find these websites useful; however, we do not endorse these sites. We are not responsible for their content or privacy practices. If you're asked to supply personal information to those sites, we encourage you to carefully read their privacy policy.

We request the companies below to supply us with their confidentiality practices and procedures, along with their privacy policies to ensure that they are in agreement with our policies. We evaluate these practices and procedures periodically to receive assurance that they are using any Houston Methodist data in a proper way. Please take a moment to read about their privacy policy.

Growing Family

Growing Family manages the WebNursery website. For more information on its privacy policy, visit http://www.growingfamily.com/.

Kintera

Kintera's complete Web-based solutions helps to build communities, manage contacts, distribute communications, create content and run reports.The company's Knowledge Interaction solutions strengthen an organization's community by providing volunteers, members, donors and staff with Web-based tools to share real-time data and information. For more information, visit http://www.kintera.org/.

Advertisements

At this time, we do not display advertisements on our website. If this policy changes in the future, we will make every effort to notify users on the site.

Site Partners

Houston Methodist Hospital has partnerships with several companies to help bring the latest in health information and news to you. For easier access, we have compiled a list of our site partners and what their role on methodisthealth.com is to better serve you. Please take a moment to read about our site partners and their privacy policies.

MedSeek

Houston Methodist uses MedSeek software for content management and portal applications. For more information, visit http://medseek.com/.

Pollen.com

Pollen.com supplies us with an interactive allergy report. For more information, visit http://www.pollen.com/.

Age Policy

Our site may have information that children may find useful and informative. However, if you are younger than 13 years old, we encourage you get to your parent's or guardian's permission before using our site.
If you're under 13 years old, you should not submit information to this site. Your parent or guardian can submit the information on your behalf.

We may occasionally need to make changes to our privacy policy, to reflect changes on our site and address new issues. Changes will be posted here, so please refer to this policy regularly.

Funding of Site

Houstonmethodist.org is the website for Houston Methodist Hospital and its entities, located in the Texas Medical Center in Houston, Texas, and surrounding communities. The website is funded by the hospital and its entities.

Warranty Disclaimer

Information accessed through this site is provided "AS IS" and without warranty, express or implied. All implied warranties of merchantability and fitness for a particular purpose are hereby excluded. Houston Methodist Hospital, Houston Methodist, and all PHYSICIANS, and AFFILIATED ORGANIZATIONS makes no warranty as to the reliability, accuracy, timelines, usefulness or completeness of the information.
THE PROVIDER DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE, ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE. EXCEPT AS OTHERWISE EXPRESSLY SPECIFIED, THE PROVIDER DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR CORRECTNESS, TIMELINESS, OR USEFULNESS OF ANY OPINIONS, ADVICE, SERVICES, MERCHANDISE OR OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. IN NO EVENT WILL THE PROVIDER BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU OR ANYONE ELSE IN RELIANCE UPON THE INFORMATION PROVIDED THROUGH THE SERVICE.

Limitations on Liability:

Neither Houston Methodist Hospital OR ANY AFFILIATED ORGANIZATION shall be responsible for information provided herein under any theory of liability or indemnity. The medical staff members who respond to individual inquiries are independent of HOUSTON METHODIST HOSPITAL AND ALL AFFILIATED ORGANIZATIONS and are not system employees.
PHYSICIANS shall not be held responsible for providing such information under any theory of liability or indemnity. The PHYSICIANS who respond to inquiries provide information solely intended to educate and inform. Responses do not create a patient-physician relationship between the answering physician and the individual submitting the request.
The USER agrees to hold harmless and indemnify HOUSTON METHODIST HOSPITAL, ALL AFFILIATED ORGANIZATIONS, AND PHYSICIANS from any and all Claims brought against HOUSTON METHODIST HOSPITAL, ALL AFFILIATED ORGANIZATIONS, AND THE PHYSICIANS arising from the USER'S use. USER'S OBLIGATION TO DEFEND, HOLD HARMLESS AND INDEMNIFY HOUSTON METHODIST HOSPITAL, ALL AFFILIATED ORGANIZATIONS, AND PHYSICIANS SHALL EXTEND TO CLAIMS ALLEGING ACTS OF NEGLIGENCE, FAULT, AND DIRECT OR CONTRIBUTORY INFRINGEMENT ON THE PART OF HOUSTON METHODIST HOSPITAL, ALL AFFILIATED ORGANIZATIONS, AND PHYSICIANS. THE PARTIES SPECIFICALLY INTEND THAT THE PROVISIONS OF THIS SECTION SHALL APPLY EVEN IF SUCH PROVISIONS ACT TO EXCULPATE HOUSTON METHODIST HOSPITAL, ALL AFFILIATED ORGANIZATIONS, AND PHYSICIANS FROM ITS OWN CONDUCT, INCLUDING NEGLIGENCE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THIS WEBSITE, WITH THE DELAY OR INABILITY TO USE THIS WEBSITE, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SERVICES AND RELATED GRAPHICS CONTAINED ON OR MADE AVAILABLE THROUGH THIS WEBSITE AND THE PROVISION OF OR FAILURE TO PROVIDE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Jurisdiction:

This service is not targeted to users in a particular locality, nor is it intended to constitute the doing of business in any jurisdiction, nor to be a solicitation of business anywhere on behalf of HOUSTON METHODIST HOSPITAL OR ANY AFFILIATED ORGANIZATIONS, nor to constitute any contacts with any jurisdiction outside of the State of Texas.

This Agreement is entered-into and performed in the State of Texas, United States of America, and is governed by and shall be construed in all respects under the laws of Texas, exclusive of its choice of law or conflict of laws provisions. In any claim or action directly or indirectly arising under this Agreement or related to the Service, each party irrevocably submits to the exclusive personal jurisdiction of the Texas State District Court sitting in Harris County, Texas, or if such court does not have subject-matter jurisdiction, then each party irrevocably submits to the exclusive personal jurisdiction of the United States Court for the District of Texas, and whichever of those two courts has jurisdiction, each party waives any jurisdictional, venue, or inconvenient forum objections to such court. If any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction not to be enforceable, then such provisions shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect. This Agreement constitutes the entire agreement between the parties pertaining to its subject matter. It may not be modified except as described elsewhere in this Agreement. Anything in the Service inconsistent with or conflicting with the terms of this Agreement is superseded by the terms of this Agreement.